Vacancy Type: Full-time Permanent

Salary/Hourly Range: $107,358.63 – $118,094.50

Work Details (Days/Hours): Monday – Friday, 36.25 hours per week

Hybrid Eligible: No

Affiliation: Non-Union: Management/Exempt

Division and Department: Facilities Management - Smart Buildings & Energy Management

Number of Vacancies: 1

Existing/New Job: Existing

Grade: 07

Vacancy Status: Existing Vacancy

Candidate List or Eligibility List: Candidate List

What we offer
In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;

Minimum three (3) weeks of paid annual vacation days, increasing with years of service;

Four (4) paid personal days;

Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;

Health and dental benefits, including a health spending account available upon your start date;

Employee and family assistance program;

Maternity and parental leave top up (93% of base salary);

Training and development programs including tuition reimbursement of $1500 per calendar year;

Fitness membership discount.

Make a difference
The Program Manager is accountable for the performance of assignments including recommendations, scheduling, financial performance, and client’s satisfaction. Administers, coordinates, designs and delivers construction and maintenance services/solutions to clients. Supports the Business Unit(s) in the effective delivery of 24/7/365 Demand Services requests, planned maintenance, preventative maintenance and construction programs in a multi discipline workplace. This role will focus on Capital Project Program.

What you’ll do

Planning, co-ordination, implementation, inspection of planned, preventative & emergency maintenance, construction programs, and Capital Project Program pertaining to Building Security Systems

To assess operating systems, provide recommendations to replace, extend life cycle,



reduce/mitigate potential damages or reduction in life cycle of building components

Prepare/evaluate/executeservice proposals (eg. RFP, quote, contract review etc) for construction, preventative, and demand service, as well as Planned Capital Upgrade Projects requests for clients on an on-call 24/7 basis

Prepare, review, confirm, recommendon assigned projects; scope of work, contract reviews (including service level agreements)

Establish; client communication protocols, financial reporting, progress updates, scheduling and work activities to meet/exceed contract obligations

Mitigaterisks to client’s assets through establishment of proven service standards. Assists their direct reports and clients in providing business operations performance reports

Coordinate with various departments at TCH to successfully implement assignments

Participatein JHSC meetings and/or committees as required

Prepareregular equipment/service audits as required

Implement, evaluate and recommend corporate vendor management policy and procedures

Supervise, mentors, trains and directs unionized service and administrative staff

Coordinate all aspects of service and project delivery as well as staff deployment

Managestaff’s attendance: i.e. vacation requests, payroll input and monitor staffing capacity re: shifts, on call, call-out schedules

Coordinatewith Human Resources and respective Unions to deal with grievances, conflict resolution

Health and Safety compliance, workplace accident and injury investigations & reporting

Supervision of multi-disciplined vendors’ and Security Vendors pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion

Preparation/review/development of resources

Responsible for the project communication to all parties.





Prepare/Review/Conduct progress meetings/minutes and presentations to stakeholders.

Developand manage stakeholder relationships.

Prepareand/or reviews project budgets including projections, tracking, adjusting and reporting costs anomalies, and reconciling costs quarter/year end.

Provideand recommend approaches on program /project budgets to Program Manager or designate

Provide sound technical recommendations when/where requested

Other duties as assigned

What you’ll need

Minimum of 5 years of physical security job related experience

College diploma or trade certification in security design, general contracting, program/project/system management or equivalent work experience in a supervisory/management capacity in the above areas, with an emphasis in the architectural and related Security Systems/Maintenance/Installation fields

Must have knowledge of the Security Systems/Maintenance/Installation principles, methods, materials and equipment inherent to, retrofit and preventive maintenance

Experience working in a consulting firm and managing multi-site portfolios will be an asset

Sound knowledge of OSHA, Residential Tenancy Act, OBC, and related legislation

Experience supervising unionized staff is an asset

Architectural/Engineering, By-Law and Code enforcement, Property Management, Trades (Mechanical, Electrical, Carpentry) Technical expertise in at least one of the following related disciplines: architecture, building sciences landscape architectural, HVAC systems, roofing systems, mold / asbestos training, construction trades (i.e. plumbing, electrical, mechanical, carpentry)

Contract administration, tender preparation, legislative & technical knowledge; experience in developing & monitoring budget plans; knowledge of all relevant construction and industrial codes including OHSA, Ontario Building Code, Gas Code, Fire Code and local By-Laws etc; extensive supervisory experience in a multi-discipline work environment including unionized and non-unionized labour forces

Team development; Mentoring and coaching

Design experience in related disciplines an asset

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📌 Program Manager, Building Security Systems (Ontario)
🏢 Toronto Community Housing
📍 Ontario