Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing,
filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Experience and specialization
Computer and technology knowledge
Computerized bookkeeping system
Central reservation system (CRS)
Additional information
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail
Work under pressure
Personal suitability
Client focus
Effective interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Resourcefulness
📌 Front Desk Clerk, Hotel Beechville
🏢 Halifax Tower Hotel /Comfort Hotel
📍 Beechville
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