Union: Non-Union New or Replacement Position: Replacement Number of vacancies: 1 Site: Toronto Western Hospital Department: Urology Reports to: Physician Salary: $23.14 to $28.92 per hour Hours: 28 hours per week Shifts: Days Status: TemporaryPart-Time ( October 2027 ) Closing Date: October 7, 2026

Position Summary
TheAdministrativeAssistant I, General is responsible forprovidingadministrativeand receptionsupport within the Urology Program at the University Health Network. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties

Manage patient schedules, appointments, and cancellations using the Epic system. Verify patient insurance coverage and process claims

Coordinate patient referrals and follow-up care with other healthcare providers

Respond to patient inquiries and concerns in a timely and professional manner

Assist medical staff with administrative tasks, such as preparing reports and

correspondence

Maintained and organized patient medical records in a secure and confidential

manner

Processed release of information requests from patients, healthcare providers,

and hospital management

Booking surgeries and procedures for patients.

Provided administrative support to medical staff, such as scheduling

appointments and preparing reports

At minimum, Community College Diploma in General or Medical

Office or equivalent Administration required

At minimum, 1 year relevent experience,



preferably in health care

Knowledge of medical terminology an asset

Experience working in health profession education/care programs

and/or a research/academic environment preferred

Computer proficiency required (Microsoft Office environment, Word,

Access, PowerPoint, Outlook and Excel)

Excellent organizational and time management skills

Excellent interpersonal skills and demonstrated ability to work

effectively, both independently and as a team member

Excellent verbal and written communication skills

Ability to effectively handle confidential matters and materials

Ability to work well under pressure

Knowledge of administrative, organizational/office practices,

procedures and standards

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of advantages, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)





Close access to Transit and UHN shuttle service

A flexible work environment

Opportunities for development and promotions within a large organization

Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

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📌 Administrative Assisstant 1 (Ontario)
🏢 RiseMe
📍 Ontario