Step into the role of Claims Technician at Desjardins, focusing on medium-complexity claims and providing essential technical support. Utilize your decision-making expertise to enhance the settlement process.

In this position, you will be responsible for offering technical guidance throughout the claims process and assisting advisors develop their technical abilities. You will draw on your analytical skills to approve claims settlements and conduct research to resolve complex issues that exceed the authority of claims advisors. Your adaptability and initiative will be key in this role.

Key Responsibilities:
• Analyze and approve claims settlements for accuracy
• Provide support for contract enforcement and claim guidelines




• Mentor claims advisors by enhancing their technical skills
• Conduct research for conflict resolution
• Revise claims from independent adjusters as necessary

Requirements:
• College diploma in a relevant field
• Three or more years of claims experience required
• Fluency in French is mandatory
• Solid decision-making skills essential
• Ability to adapt in complex situations

Utilize your claims expertise and problem-solving skills to enhance claims management at Desjardins.
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📌 Claims Technician Role at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City