BDC/Appointment Coordinator
Tusket Ford is hiring a Full-Time Business Development Coordinator (BDC)/Appointment Coordinator. A BDC/ Appointment Coordinator works directly with customers before, during and after their service appointment to ensure the best experience possible.

At Tusket Ford we offer:

Competitive wages

Full advantages program

RRSP Matching Program

And more!

Responsibilities of a BDC/Appointment Coordinator would be:

Answering phone calls for the service department and redirect to the appropriate person

Booking service appointments

Sending out reminder letters/emails/texts

Customer follow-up

Updating customer records

Maintaining accurate customer information and appointment details

Assisting customers with Ford Rewards

Taking payments and settle/balance daily cash till

Covering service advisor desk if necessary

Managing loaner vehicle fleet

Reviewing service invoices for accuracy and cashiering

Qualifications:

Knowledge of the automotive industry

A positive attitude and excellent work ethic

Excellent communication skills

Detail oriented

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📌 BDC/Appointment Coordinator (Nova Scotia)
🏢 Tusket Sales & Service
📍 Nova Scotia