ROLE PURPOSE
This position will provide outreach support to client(s) referred to Connective by our funders and community partners. This role will assist with improving housing stability through an integrated service provision approach and aid vulnerable individuals with maintaining housing in the private rental market.

STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.

This is a temporary position

Term ending on March 31, 2027, with the possibility of extension subject to program funding/approval and operational requirements
HOURS (35 Hours Per Week)

Monday to Friday, 0830 - 1600.

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate

Participates as a member of Connective team to ensure quality and continuity of services to clients

Liaises with staff and volunteers of community and government agencies as required

Liaises with Connective staff as necessary

Accepts clinical direction from the care team

KEY ACCOUNTABILITIES

Conducts referral consultations based on criteria, urgency and other factors to aid with a successful transfer or referral process

Works with the client, research background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities

Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short - and long-term goals

Ensures aspects of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in planning





Provide coordinated case management services, physical health, mental wellness and substance use supports, social, emotional and community supports, personal care and personal living supports, food security supports, indigenous cultural supports

Provide direct nonclinical supports to recipients and work with community partners including the health authorities

When and as needed, provides a wide range of interventions to support the client in addressing and accomplishing the established goals

Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of long-term goals

Data collection and input through monthly reports and analysis of case notes

Required to drive between various sites to meet with clients and community partners, as well as transport individuals between sites or to appointments within the community

Participates in staff meetings as requested by the Program Manager

Other duties as subsequently negotiated

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team

Adheres to Connective policies and procedures

Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules

Is a member of CUPE Local 1936-11





Receives perks and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

Graduate with a Diploma or Certificate in relevant field with one year of related experience

Demonstrate a clear ability to respond well in crisis situations

Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders

Understanding of providing service to people with different learning abilities

Extensive knowledge of community services in Northern British Columbia

Experience in assessment, case/care plan development and implementation

Demonstrated an ability to deal with potential violence

Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual

Commitment to Indigenous Truth and Reconciliation, cultural safety, and decolonization practices

Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Criminal Records Check

Current Emergency First Aid Certificate

Class 5 driver’s license

Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements

COMPENSATION
As Connective is a unionized environment, the starting wage is $29.22 per hour. Plus benefits enrollment as per the Collective Agreement.

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📌 (Temporary) FT - Outreach Worker (SRSP- Nanaimo)
🏢 Clear Destination
📍 British Columbia