Start your career in hospitality as a Guest Service Agent at Hilton Garden Inn Toronto Airport. Deliver top-tier service and create memorable experiences for every guest who walks through our doors.

This full-time role involves managing guest check-ins and check-outs, along with creating and modifying reservations as per individual preferences. You'll ensure that every interaction remains friendly and professional while resolving inquiries and issues to maintain a high level of guest satisfaction. Teamwork and an inclusive atmosphere are at the heart of our service philosophy.

Key Responsibilities:
• Greet guests warmly to ensure a positive experience
• Expertly manage all aspects of check-in/check-out
• Ensure reservation accuracy, accommodating requests




• Handle guest calls and inquiries with professionalism
• Swiftly resolve guest complaints and provide information

Requirements:
• Proven exceptional customer service skills required
• Robust communication abilities, both written and verbal
• Light Speed PMS experience considered a plus
• Friendly, enthusiastic, and self-motivated personality
• Availability for flexible shifts, including weekends

Join a supportive environment that values your contributions at Hilton Garden Inn Toronto Airport.
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📌 Guest Service Agent at Hilton Garden Inn (Ontario)
🏢 Silver Hotel Group
📍 Ontario