Support Explore Edmonton as a Ticketing Specialist, ensuring exceptional customer service and meticulous ticketing operations for various events. This role enhances visitor experiences at Edmonton's top venues.

In this role with Explore Edmonton, you will contribute to the ticketing and audience development efforts at both the Edmonton Convention Centre and the Edmonton EXPO Centre. Your responsibilities will involve addressing customer inquiries, managing ticket sales, and collaborating with various internal teams. Your keen eye for detail and solid organizational skills will be instrumental in handling ticket data and maintaining excellent guest relations.

Key Responsibilities:
• Respond to customer inquiries with professionalism and efficiency
• Manage ticket fulfillment and troubleshoot access issues




• Maintain up-to-date customer and account information
• Support sales initiatives and process ticket orders
• Prepare detailed sales and operational reports regularly

Requirements:
• Excellent customer service and communication skills
• Familiarity with ticketing, CRM or similar systems
• Strong data management skills and proficiency in Excel
• Ability to prioritize multiple tasks effectively
• Willingness to adapt to a fast-paced environment

Bring your dedication to customer service and sales processes to Explore Edmonton’s vibrant event ecosystem.
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📌 Customer-Focused Ticketing Specialist Edmonton (Alberta)
🏢 Neobridge Healthcare
📍 Alberta