Be part of the TD Bank team in Toronto as an Onsite IT Support Analyst, where you will assist colleagues with technical inquiries and issues related to devices and applications. Your service will directly impact daily operations.

As an IT Operations Analyst III, your key responsibility will be providing first-level support to ensure smooth technology use for TD employees. This role demands high-level service delivery, a strong customer focus, and the ability to troubleshoot various issues proficiently. Working in a collaborative workplace, you will have the chance to help drive continuous improvement within technology support.

Key Responsibilities:



• Provide specialized technical support for applications and devices • Educate colleagues on TD hardware and software • Resolve incidents in a timely and effective manner • Monitor client satisfaction and service delivery metrics • Escalate critical issues when needed

Requirements: • Must have 2-3 years of relevant IT support experience • Excellent oral and written communication skills • Proficient in Microsoft 0365 and general computing • CompTIA A+ certification preferred • Ability to work flexible hours based on demand

Utilize your technical skills to enhance employee experience at TD Bank Group. #J-18808-Ljbffr

📌 Onsite IT Support Analyst - TD Bank Group (Winnipeg)
🏢 RiseMe
📍 Winnipeg