Senior Computer Application Support Specialist

Location: National Capital Region / Hybrid or Virtual as directed

Contract Term: 48 weeks

Contract Start: October 26, 2026

Contract End: September 24, 2027

Compensation: $40-$60/hr Competitive, based on experience and qualifications

Language: English – Advanced

Security Clearance: Secret

Travel: None anticipated

Employment Type: Contract

About the Opportunity

TAG HR is seeking Senior Computer Application Support Specialists to provide technical architecture, solution development, advisory and operational support for Microsoft Dynamics 365 and related Microsoft technologies within a large federal government environment.

The successful consultants will support the development, administration, governance, reporting and continuous improvement of enterprise-level Dynamics 365 solutions.

This opportunity is well suited to a senior Dynamics 365 Developer, Dynamics 365 Administrator, Power Platform Specialist, Microsoft Solutions Specialist, Application Support Specialist, or technical consultant with significant experience supporting enterprise environments.

The engagement will involve working closely with business, functional and technical stakeholders to develop solutions, gather requirements, provide technical advice and support the ongoing operation and governance of Dynamics 365 services.

Key Responsibilities

The successful consultant will:

- Develop and support Microsoft Dynamics 365 applications and services.
- Design, configure and maintain enterprise Dynamics 365 solutions.
- Develop reports and dashboards using Microsoft Dynamics 365 services.
- Administer Microsoft Dynamics 365 services within large enterprise environments.
- Support Dynamics 365 governance and information management practices.
- Gather, analyze and validate business, functional and technical requirements.
- Lead and facilitate stakeholder workshops.
- Translate business and operational requirements into technical solutions.
- Configure and support Microsoft 365, SharePoint Online, Teams, OneDrive and Power Automate environments where required.
- Develop and maintain workflows and automated business processes.
- Prepare technical documentation, templates and implementation materials.
- Provide technical advice and recommendations to stakeholders and governance groups.
- Support application troubleshooting, optimization and continuous improvement.
- Develop scalable and maintainable solutions.
- Support testing and user acceptance activities.
- Provide training,



mentoring and knowledge transfer to users and technical teams.
- Collaborate with business analysts, QA teams, project managers and other technical stakeholders.
- Support information management, security, governance and compliance requirements.
- Manage multiple requirements and priorities concurrently.
- Provide ongoing operational support and documentation.

The broader technical environment includes Microsoft Dynamics 365, Microsoft 365, SharePoint Online, Power Platform, Power Automate, Azure and related Microsoft technologies.

Mandatory Qualifications

Microsoft Dynamics 365 Development Experience

Candidates must demonstrate at least 36 months of experience within the last 60 months developing Microsoft Dynamics 365 applications and services.

Dynamics 365 Reporting & Dashboard Experience

Candidates must demonstrate at least 24 months of experience within the last 60 months developing reports and dashboards using Microsoft Dynamics 365 services.

Enterprise Dynamics 365 Administration

Candidates must demonstrate at least 36 months of experience within the last 60 months administering Microsoft Dynamics 365 services within an organization of 500+ users.

Dynamics 365 Governance & Information Management

Candidates must demonstrate at least 36 months of experience within the last 60 months with Microsoft Dynamics 365 services governance and information management practices.

Candidates must be able to clearly demonstrate where, when and how their experience was acquired. Simply listing technologies or responsibilities without supporting project details will not be sufficient for evaluation.

Supporting documentation, including applicable degrees, diplomas, certifications and professional designations, may be required as part of the recruitment and submission process.

Ideal Background

We are interested in candidates with experience in:

- Microsoft Dynamics 365
- Dynamics 365 application development
- Dynamics 365 administration
- Dynamics 365 reporting and dashboards
- Power Platform
- Power Automate
- Microsoft 365
- SharePoint Online
- Azure
- Business process automation




- Application architecture
- Solution design
- Information management
- Enterprise governance
- Technical documentation
- Requirements gathering
- Stakeholder engagement
- Testing and quality assurance
- Enterprise application support

Experience supporting large enterprise environments with 500+ users is particularly relevant to this chance.

Education & Experience

The position is classified as a Senior Computer Application Support consulting role.

Candidates should have a combination of:

- University degree or college diploma in Computer Science, Information Technology, Software Engineering, Business Technology or a related discipline;
- Relevant Microsoft or Dynamics 365 certifications;
- Significant professional experience supporting enterprise applications; and
- Demonstrated experience developing, administering and supporting Microsoft Dynamics 365 environments.

The RFP specifically requires demonstrated recent experience across Dynamics 365 development, reporting/dashboard development, enterprise administration, and governance/information management.

Language Requirements

Candidates must have:

English – Advanced

Advanced proficiency is required for oral comprehension, oral communication and written communication.

Bilingualism is not required.

Work Arrangement

This is a hybrid/virtual federal government contract opportunity. Consultants must be available five days per week during core operating hours, with work performed on-site or virtually based on the direction of the client.

Core operating hours are 7:00 AM to 5:00 PM, Monday to Friday. No travel or overtime costs are anticipated for the engagement.

What We’re Looking For

We're looking for someone who is:

- An experienced Dynamics 365 skilled
- Comfortable working in complex enterprise environments
- Strong in application development and administration
- Experienced developing reports and dashboards
- Knowledgeable in Microsoft technologies and the Power Platform
- Comfortable gathering and translating business requirements
- Experienced working with technical and non-technical stakeholders
- Strong in governance and information management
- Comfortable managing multiple priorities
- Experienced producing clear technical documentation
- Able to provide technical guidance and recommendations
- Comfortable working independently while collaborating with multidisciplinary teams
- Able to obtain and maintain a Secret security clearance

📌 Senior Computer Application Support (Ottawa)
🏢 TAG HR
📍 Ottawa