Advance your career as a Senior Custody Specialist with EDC, focusing on trade advisory and digital knowledge management in Ottawa or Toronto. Utilize your skills to assist Canadian exporters. This role at EDC requires a hands-on qualified with strong trade and advisory background.
You will manage the Export Help Hub's knowledge base, ensuring it meets the exporting community's needs while also addressing inquiries and improving AI learning. Your focus will be on delivering practical solutions and facilitating international trade success. Key Responsibilities:
- Oversee regular maintenance of the knowledge base
- Handle export inquiries with timely responses
- Guide businesses through customs and export regulations
- Analyze and improve AI-supported responses
- Synthesize information to support client recommendations Requirements:
- Undergraduate degree in Business Administration or related field
- Minimum 5 years in export advisory or related area
- Comprehensive knowledge of the Canadian export landscape
- Exceptional research and analytical capabilities
- Fluent in both English and French Join EDC to leverage your expertise in a vital role supporting Canadian businesses on the global stage.