Canadoor Garage Doors is one of Ontario’s leading garage door service and installation providers. We pride ourselves on craftsmanship, reliability, professionalism, and teamwork. Every role contributes to building a company where people grow, take ownership of their results, and customers are genuinely cared for.

About Canadoor
Canadoor Garage Doors is one of Ontario’s leading garage door service and installation providers. We pride ourselves on craftsmanship, reliability, professionalism, and teamwork. Every role contributes to building a company where people grow, take ownership of their results, and customers are genuinely cared for.

Why This Role Exists
The Lead Garage Door Technician role exists to deliver high-quality residential and commercial service and installations while providing an exceptional customer experience and acting as the Lead Technician for Canadoor’s Sudbury field team.

This is a senior technical and field leadership role for someone who can work independently, solve problems, confidently guide customers toward the right solutions, support other Technicians, and help maintain Canadoor’s standards in the Sudbury market.

As the Lead Technician in Sudbury, you’ll also act as an important connection between the Sudbury field team and Canadoor’s Field Supervisors, communicating issues, identifying concerns, and helping ensure problems are addressed quickly and effectively.

What You’ll Do

Act as the Lead Technician for Canadoor’s Sudbury field team

Independently complete residential and commercial garage door service, repairs, and installations

Diagnose garage door, operator, and related equipment issues and determine appropriate solutions

Install and service garage doors, openers, springs, cables, hardware, and accessories

Work with commercial door systems and related equipment

Provide customers with clear options and recommendations based on their needs

Follow Canadoor’s 5-Star Service & Sales Process on every customer interaction

Identify legitimate sales opportunities and confidently communicate the value of recommended solutions

Meet established technical, customer service, sales, and performance KPIs

Provide day-to-day technical guidance and support to Sudbury Technicians and Apprentices when required

Lead by example in workmanship, professionalism, safety, customer service, and accountability

Liaise with Canadoor’s Field Supervisors regarding technical, operational, customer, safety, or team issues that require additional support or escalation

Proactively communicate field concerns and help identify solutions before issues become larger problems





Support Field Supervisors in maintaining consistent Canadoor standards across the Sudbury field team

Complete work orders and track time and job information accurately using ServiceTitan

Maintain a clean, organized, stocked, and professional company vehicle

Communicate effectively with Dispatch and the office throughout the day

Follow all safety regulations, company policies, and traffic laws

Take ownership of each job from arrival through successful completion

Who You Are

An experienced garage door professional who takes pride in doing the job right

A natural field leader who is comfortable being the go-to Technician in Sudbury

Reliable and accountable — you follow through and take ownership of your results

Self-motivated and able to work independently without constant supervision

A strong problem-solver who can confidently diagnose technical issues

Someone who recognizes when an issue needs to be escalated and communicates it quickly and clearly

Customer-focused and comfortable explaining options and making recommendations

Comfortable with sales and being accountable to performance KPIs

Professional in how you communicate, work, and represent the company

Team-oriented and willing to coach, support, and help others succeed

Coachable and committed to continuing to improve, regardless of experience

Someone who leads by example and helps raise the standard around them

Qualifications

Minimum 3 years of garage door industry experience required

Strong residential and/or commercial garage door service and installation experience

Ability to independently diagnose and repair garage door systems

Experience installing and servicing garage doors and operators

Strong mechanical aptitude and troubleshooting skills

Experience with rolling steel doors, high-speed doors, underground parking gates, sliding aluminum doors, commercial operators, or related systems is a strong asset

Demonstrated ability to lead by example and support less-experienced team members

Strong communication skills and ability to effectively communicate field issues to supervisors

Strong customer service skills

Comfortable recommending and selling solutions to customers

Valid driver’s license with a clean driving record





Comfortable working with hand and power tools and working on ladders

Ability to work safely in a physically demanding environment

What Success Looks Like
You independently complete high-quality service and installation work while consistently providing a 5-Star customer experience. You diagnose problems accurately, communicate solutions clearly, complete work efficiently, and take ownership of the customer experience from beginning to end.

As the Lead Technician in Sudbury, you are a trusted field resource for the local team. You help other Technicians solve problems, lead by example, identify issues early, and maintain strong communication with Canadoor’s Field Supervisors when additional support, direction, or escalation is required.

You consistently meet technical, customer service, sales, and performance KPIs while helping strengthen the overall performance, professionalism, and accountability of the Sudbury field team.

What We Offer

Performance-based earning opportunities that reward robust results

Overtime opportunities

Comprehensive benefits plan

Company pension plan

Consistent, stable full-time work

Professionally equipped company vehicle

Ongoing technical, customer service, sales, and leadership development

Supportive, team-first culture

Opportunity to play a key leadership role within Canadoor’s Sudbury operation

Continued career and leadership growth opportunities as Canadoor expands

Compensation
$45 –$70 per hour annually through hourly and performance pay.

This role is designed to reward performance. In addition to hourly compensation, Technicians have the opportunity to increase their earnings through performance pay tied to results.

There is a significant customer service, sales, and KPI component to this position. Technicians who combine strong technical performance with exceptional customer service, effective communication, leadership, and consistent achievement of performance expectations have the opportunity to earn toward the top of the compensation range.

Vacancy Status
This posting is for an existing vacancy within the Canadoor Team in Sudbury.

Artificial Intelligence Disclosure
Canadoor may use technology, including artificial intelligence tools, to assist in screening applications during the hiring process.

Equal Opportunity Statement
Canadoor Garage Doors is committed to creating an inclusive and respectful workplace.

We welcome applicants from all backgrounds and experiences and evaluate candidates based on qualifications, skills, experience, and alignment with our values.

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📌 Experienced Lead Garage Door Technician (Ontario)
🏢 Canadoor Garage Doors
📍 Ontario