Elevate customer experiences with Corporate Traveller as a Customer Success Manager in Montreal. This bilingual role focuses on enhancing client retention and revenue growth while managing key stakeholder relationships.

In this position, you will play a vital role in ensuring customer satisfaction and loyalty at Corporate Traveller, a prominent brand of the Flight Centre Travel Group. You'll manage relationships across diverse stakeholders while identifying areas for expanding program adoption. Your role also involves utilizing data-driven insights to enhance performance and customer alignment.

Key Responsibilities:
• Oversee client portfolio to boost retention and satisfaction
• Identify growth opportunities and streamline contract renewals




• Communicate proactively with clients through various channels
• Build solid relationships across customer organizational levels
• Analyze and present customer performance insights

Requirements:
• Bilingual in French and English
• At least 2 years of experience in Customer Success
• Excellent communication and prioritization skills
• Data analysis capabilities to support recommendations
• Preferred travel industry background

Shape the future of travel for Corporate Traveller's clients by maximizing program value and customer advocacy.
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📌 Corporate Traveller Customer Success Manager Position (Quebec City)
🏢 Flight Centre Careers Job Listings
📍 Quebec City