The Department for Work and Pensions is seeking a Work Coach in South West Scotland. This integral role focuses on providing direct assistance to help individuals secure employment and financial support.
As a Work Coach, you will engage with a wide range of customers who rely on benefits like Universal Credit. Through face-to-face and digital interactions, you will deliver compassionate support, guidance, and quality advice tailored to each customer's unique situation. Your work is pivotal in promoting stability and self-sufficiency among job seekers.
Key Responsibilities:
• Guide customers in claiming Universal Credit and job-related perks
• Offer tailored job search advice and resources
• Comply with the Equality Act 2010 in all interactions




• Establish trusting, motivational relationships with clients
• Assess and manage your caseload for effective support
Requirements:
• Strong communication and active listening skills
• Empathy and a customer-centric mindset
• Ability to assist customers in a digital landscape
• Familiarity with local labor market trends
• Dedication to fostering an inclusive workplace
Bring your dedication to customer service and support to the critical role of Work Coach with the DWP in South West Scotland.
#J-18808-Ljbffr

📌 South West Scotland Work Coach Position (Saltcoats)
🏢 Government Recruitment Service
📍 Saltcoats