Take charge as the Identity Operations Manager at RSM, focusing on SailPoint and team development. Oversee identity governance services for clients in the Middle East efficiently.

As RSM's Identity Operations Manager, your key mission will be to manage Identity Governance and Administration (IGA) operations while leading a regional team. This position requires a robust command of SailPoint and a focus on delivering exceptional service to clients. You'll play an essential role in mentoring team members and resolving complex identity issues efficiently.

Key Responsibilities:
• Lead and develop a team supporting SailPoint environments
• Ensure operational excellence in IGA daily operations
• Act as primary escalation for crucial identity incidents




• Promote continuous process improvements within operations
• Provide advanced oversight of SailPoint IdentityIQ functionalities

Requirements:
• 5+ years in IAM operations; 2+ in a supervisory role
• Knowledge of integration and performance analysis
• Effective communication with diverse teams
• Proven track record in team management and escalations
• Hands-on experience with identity technologies

Use your leadership skills to shape identity operations at RSM and ensure secure, scalable services for clients.
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📌 Manager of Identity Operations at RSM (Ontario)
🏢 RSM Canada Operations ULC
📍 Ontario