Job Description
To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible improvements across business operations and cost management.

What will you do?
Strategic Direction & Planning

Execute annual and longer-term productivity & efficiency objectives as set by CM leadership, translating strategic priorities into actionable initiatives

Maintain a strong understanding of industry trends and apply extensive Capital Markets knowledge to ensure best in class solutions that transform business results

Lead the identification and pursuit of efficiency opportunities from cross-business and cross-functional initiatives across Capital Markets and enterprise wide

Lead the measurement and assessment of new productivity technologies and opportunities, partnering with business leaders to quantify success and business impact

Develop forward-looking roadmaps for productivity initiatives that address both immediate opportunities and longer-term capability building

Program Execution & Delivery

Develop and maintain detailed tracking of the productivity & efficiency benefits inventory, ensuring accurate monitoring of initiatives in flight, planned, and completed, and be the ‘single source of truth’ at all times

Establish and refine metrics and reporting frameworks to measure progress against productivity and efficiency targets

Support the scaling and replication of successful productivity initiatives across business units

Monitor and track progress across multiple concurrent initiatives, escalating risks and roadblocks to leadership

Conduct regular portfolio reviews to assess initiative health, validate benefit realization, and recommend adjustments

Stakeholder Management

Identify and recommend cost reduction strategies and process improvements to senior leaders across CM

Partner with business leaders to enhance cost transparency and identify new ways of working that create value for clients, shareholders, and employees

Maintain effective relationships and routines with business leaders, program teams, and initiative sponsors

Actively participate in cross-functional committees and business management forums to drive alignment and share best practices

People Leadership & Collaboration

Leads a high performing team, leveraging individual capabilities and strengths

Provides coaching, mentoring and professional development that further embeds the right culture, values, and leadership behaviours

Works with team members to establish goals, drive performance management,



support career development and reward strong performance.

Actively works to identify future leaders, ensuring high employee engagement, diversity and inclusion.

Takes a strategic view of resourcing and reskilling to accommodate changes in the evolving business and technology landscape.

Maintains effective relationships and routines with business leaders and program/initiative teams

Actively participates in cross functional committees such as the Productivity & Efficiency Council, Administrative & Initiatives Committee, various project steering committees, various business management forums

What do you need to succeed?
Must have:

7-10 years of relevant work experience and education

University degree in a related field

An experienced leader within the Capital Markets or Financial Services industry with a background in cost transformation and/or finance

Experience operating in a highly complex and fast-paced environment

Experience assessing and evolving business transformation and presenting a plan that will guide to the right outcomes

Professional agility and adaptability necessary to lead this evolving function successfully

Demonstrated experience in the coordination of large cross-functional programs/projects

Demonstrated experience in defining and establishing new business processes and forming strong relationships across front and back office businesses and functions.

Possesses a blend of capital markets business acumen and functional expertise, blended with the requisite people and relationship skills needed to navigate technical and territorial obstacles.

The ability and interest to work in a team-based and collegial environment where consensus-building is a significant key to overall success.

Strategic mindset with clarity of purpose to articulate a vision and bring the solution to life

Integrator with wide perspective and creative thinking

Ability to distill issues down to present viable solutions

Strong people leadership skills to manage, motivate and inspire a multi-disciplinary workforce

Highly collaborative relationship builder who can impact and influence senior stakeholders outside of span of authority





Strong change management capability to support the evolving nature of business requirements

Technical:

Capital Markets knowledge / experience

Program management with ability to monitor and track progress across multiple programs

Nice to have:

Graduate degree in a related field

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

Leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Flexible work/life balance options

Job Skills
Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details
Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-24

Application Deadline: 2026-10-02

Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and prospect for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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📌 Director, Capital Markets Productivity & Efficiency (Ontario)
🏢 RiseMe
📍 Ontario