Lead Dispatch Operator- Full Time - Government of Ontario Office(Paladin Security)

Position
Lead Security Operations Dispatch Centre Operator

City
Toronto

Status
Full -Time

Hours
Mon to Fri 0700-1500

Pay Rate
$24.40/hr

Internal Opening Date
September 23rd 2026

External Closing Date
October 09th 2026

Job Description
In this key role, you will oversee the Security Operations Centre (SOC) within a Government of Ontario facility. You will monitor security systems, coordinate security personnel, and support emergency response activities.

Monitor and operate access control, CCTV, fire and life safety systems

Dispatch and coordinate security personnel and calls for service

Operate two-way radios and manage communications

Coordinate emergency response and incident management

Monitor alarms, incidents, and suspicious activities

Maintain logs, records, and incident documentation

Review CCTV and access control reports as required

Respond to incoming calls, emails, and security inquiries

Issue visitor, contractor, and access badges

Provide excellent customer service to staff, visitors, and contractors

Support and direct security personnel during routine and emergency situations

This site is a Government of Ontario Building.

Qualifications

Valid First Aid, CPR, and AED Certification

Post-secondary education in Security, Law, Criminal Justice, or related field preferred

Minimum 3 years of security experience in a commercial, institutional, or government environment

Previous supervisory or leadership experience

Experience in a Security Operations Centre or Control Centre

Working knowledge of access control, CCTV,



and life safety systems

Excellent communication and customer service skills

Ability to make sound decisions in emergency situations

Legally authorized to work in Canada

Why choose Paladin?

Opportunities for training and professional development

Market-competitive salary and benefits package

Free uniforms

Security license reimbursement

Additional employee perks and recognition programs

Work today, get paid today—daily pay available

#IND1

Certification Requirements (All)
First Aid and CPR - Level C Certification

Additional Information / Benefits
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

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📌 Lead Dispatch Operator- Full Time - Government of Ontario Office
🏢 Paladin Security
📍 Ontario