As a Service Department Writer at Brandt Peterbilt in London, take the next step in your career by keeping accurate service records and facilitating customer service inquiries. Join a proud family-run business.
Brandt is looking for a Service Writer to assist in the smooth operation of the Service Department. The ideal candidate will efficiently manage work orders and maintain comprehensive service documentation. This role requires a blend of customer service and technical knowledge within an organization known for its long-standing commitment to worker and customer success.
Key Responsibilities:
• Manage customer inquiries for the Service Department
• Open and monitor work orders until completion and invoicing
• Maintain and organize service libraries with current information
• Responsible for the Service Department's filing and record-keeping
• Update customer profiles based on service orders
Requirements:
• High School Diploma or equivalent experience
• Proficiency in Microsoft Office and internet functions
• Outstanding mechanical and electrical knowledge
• Familiar with office procedures and technical terminology
• Basic accounting understanding preferred
Utilize your skills in customer service and technical expertise to support Brandt Peterbilt's mission of delivering powerful value.
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📌 Service Department Writer at Brandt (Ontario)
🏢 Brandt Group of Companies
📍 Ontario
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