Drive your IT career forward as an IT Help Desk Technician at Septodont in Cambridge, Ontario. Focus on providing top-notch support for end-user technology and ensuring compliance.

The IT Help Desk Technician plays a crucial role in managing technology issues for employees, involving troubleshooting, hardware repair, and system monitoring. You will also assist in onboarding new staff and ensure inventory accuracy, contributing to the overall efficiency of IT operations.

Key Responsibilities:
• Deliver first-level help desk support for technical inquiries
• Configure and maintain end-user computers and devices
• Escalate unresolved issues to higher support levels
• Prepare and manage equipment for current hires
• Participate in compliance monitoring initiatives

Requirements:
• Bachelor’s degree or diploma in IT or equivalent
• Minimum 1 year of experience in IT support
• Excellent organizational and customer service skills
• Ability to communicate technical concepts clearly
• Bilingual capabilities in English/French or Portuguese are a plus

Join Septodont and help improve health outcomes through technology.
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📌 IT Help Desk Technician Role (Ontario)
🏢 BioTalent Canada
📍 Ontario