Office Manager | Intelligent Office Oakville
?? Oakville, ON | Full-Time | Monday-Friday | In-Person

At Intelligent Office Oakville, we help entrepreneurs, professionals, and growing businesses work smarter through premium office space, virtual office services, meeting rooms, business support, and a strong sense of community.

We are looking for an experienced, proactive, and highly organized Office Manager to oversee the day-to-day operations of our business centre. This role is ideal for someone who thrives in a fast-paced, client-facing environment and has experience in coworking, executive office suites, hospitality, property management, or flexible workspace operations.

This is a full-time, Monday to Friday, in-person position based at our Oakville office. There is no hybrid or work from home option.

This is not an entry-level administrative role. We are seeking someone who can confidently lead operations, support clients, manage team workflows, solve problems independently, and create an exceptional client experience.

What You'll Be Responsible For
Operations & Client Experience

Oversee daily operations of the business centre and ensure smooth day-to-day functionality

Deliver a professional, welcoming, and high-touch experience for members, virtual clients, and guests

Manage client onboarding, office moves, renewals, and service requestsA

Ensure meeting rooms, shared spaces, and offices are maintained to a high standard

Coordinate vendors, maintenance requests, supplies, and building-related issues

Handle client concerns professionally and proactively

Team Leadership & Administration

Provide leadership, guidance, and support to an administrative and client service team

Lead and support administrative workflows and client service processes

Assist with scheduling, task delegation, and operational priorities

Maintain operational procedures and improve efficiencies where possible

Manage mail handling, phone answering services,



and client communications

Support invoicing, reporting, and basic bookkeeping coordination

Ensure policies, procedures, and service standards are consistently followed

Sales & Business Support

Conduct tours for prospective clients and support sales conversations

Build strong relationships with members and local businesses

Identify opportunities to improve occupancy, retention, and member satisfaction

Support networking initiatives, events, and community engagement activities

Compensation

Base salary: $50,000-$55,000 annually

Additional performance bonuses and sales commissions

Opportunities for long-term growth and leadership

What We're Looking For
Required Experience

3+ years of experience in office management, coworking operations, executive office suites, hospitality, or a similar client-facing operational role

Post-secondary education in business, administration, hospitality, or a related field is preferred

Strong experience managing multiple priorities in a fast-paced environment

Experience working independently and making operational decisions confidently

Professional communication skills with strong customer service instincts

Experience with administrative systems, scheduling, invoicing, and client coordination

Preferred Qualifications

Experience in coworking, adaptable workspace, serviced office

Familiarity with QuickBooks, CRM systems, Google Workspace, and Microsoft Office

Sales, member retention, business development, or account management experience is considered a strong asset

Who You Are

Exceptionally organized and detail-oriented

Calm under pressure and solutions-focused

Professional, polished, and approachable

Self-motivated with a strong sense of ownership

Why Join Intelligent Office Oakville?

Be part of a growing entrepreneurial community

Work in a professional, modern office environment

Opportunity to take ownership and make a meaningful impact

Stable, long-term growth opportunity

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