Shape the future of hearing health as a Customer Care Representative at Connect Hearing in Strathroy, ON. Provide personalized service and make a meaningful impact in clients' lives.

This role at Connect Hearing Canada, a Sonova brand, dives deep into customer service excellence. As a Customer Care Representative, you will engage clients face-to-face and virtually, manage their accounts, and work with insurance for accountability in billing while gaining hands-on experience with minor repairs.

Key Responsibilities:
• Deliver exceptional customer support in-person, by phone, and email
• Schedule and organize appointments for professionals
• Manage client accounts with a focus on relationship building




• Facilitate interactions with insurance for billing processes
• Assist with device cleanings and repairs in the clinic

Requirements:
• Robust customer service and communication abilities
• Experience with reconciliations is beneficial
• Readiness to travel between clinic locations
• Interest in learning and growing professionally
• Enthusiastic commitment to helping clients

Bring your passion for customer service and relationship building to Connect Hearing in Strathroy.
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📌 Customer Service Specialist at Connect Hearing (Ontario)
🏢 joinimagine
📍 Ontario