Assume leadership at Pureform Diagnostic Imaging in the role of Booking Manager, optimizing patient scheduling and enhancing communication as part of a dedicated team.

This full-time, permanent position involves managing the centralized booking centre and ensures efficient operations for a positive patient experience. Your role will focus on team management, training, and initiatives aimed at improving workflow and operational performance across clinics.

Key Responsibilities:
• Manage and approve team schedules and vacation requests
• Monitor and assess team performance through KPIs
• Train booking specialists and address performance gaps
• Handle complex patient inquiries, ensuring resolution




• Collaborate with internal teams for workflow improvements

Requirements:
• High school diploma; preference for healthcare administration qualifications
• Minimum 5 years of relevant experience, including 3 years in a supervisory role
• Effective leadership and coaching skills
• Proficient communication and problem-solving abilities
• Robust customer service orientation in a healthcare setting

Lead your team at Pureform to deliver outstanding service while maximizing scheduling efficiency for patient appointments.
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📌 Full-Time Booking Manager Role in Calgary (Alberta)
🏢 Pureform & PureKids Radiology
📍 Alberta