Become a Tier 2 Desktop Support Technician at Teck’s Vancouver location. This hybrid role allows you to deliver exceptional support for various technologies.

Reporting to the Team Lead of End User Computing, you will play a key role in supporting internal tech for staff in a vibrant corporate workplace. Your responsibilities include both face-to-face and remote support, ensuring a smooth operation across multiple platforms. Engage with business partners to understand their IT needs and deliver effective solutions while adhering to safety and operational standards.

Key Responsibilities:
• Maintain and support multi-platform environments effectively
• Respond to tickets and support requests promptly
• Train users on software and hardware operations




• Collaborate with IT teams to resolve complex issues
• Document tech support interactions in the ticketing system

Requirements:
• 5+ years of Tier 2 support experience
• Knowledge of Mac OS and Microsoft ecosystems
• Strong troubleshooting and problem-solving abilities
• Familiarity with ticketing systems like ServiceNow
• Understanding of networking and remote support tools

Leverage your technical skills at Teck in the beautiful city of Vancouver to make a real impact.
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📌 Tier 2 Desktop Support Technician at Teck (British Columbia)
🏢 Careermine
📍 British Columbia