Infrastructure Services Specialist (ISS) - Term (Quebec City)

Infrastructure Services Specialist (ISS) - Term (Quebec City)

27 Sep
|
Ottawa Catholic School Board
|
Quebec City

27 Sep

Ottawa Catholic School Board

Quebec City

(Existing temporary vacancy)
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*

Learning Technologies Department
Non-Affiliated Level PES4
(Existing temporary vacancy)
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*
The OCSB is currently seeking a Infrastructure Services Specialist (ISS) - Term . The possible work addresses for this position can be found in our .

Why Work With The Ottawa Catholic School Board:
The OCSB proudly serves over 50,000 students across 90+ work locations. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work setting, fulfilling careers, and the opportunity to make a difference in our students' lives.

The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.

The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations,



Inuit and Métis Peoples for their valuable past and present contributions to this land.

Job Description

Assist in designing and implementing innovative IT infrastructure solutions

Administer and maintain server hardware and OS software

Manage Identity & Access Management services, including Azure Active Directory Cloud Services/Entra ID authentication

Ensure seamless data integration across all solutions

Collaborate on developing, implementing, and managing LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services

Act as a point of escalation for modifying permissions and security settings for contractors and support staff

Investigate cybersecurity incidents and propose mitigation strategies

Identify, document, and mitigate security risks across the enterprise

Automate routine tasks using PowerShell for account lifecycle management (creation, changes, deletions) and report generation from Azure and Intune

Develop and maintain automation scripts for infrastructure monitoring and enhancements

Manage desktop environments using Intune, including app deployment and Autopilot configurations

Ensure seamless device lifecycle management from provisioning to decommissioning

Provide support to Level 1 technicians and client support teams,



conducting root cause analysis for recurring issues.

Create and periodically update technical and user documentation.

Draft action plans for contractors and support staff.

Liaise with other departments to establish and maintain systems

Required Qualifications

Degree or diploma in a related field

3 years of directly related experience

Proven experience in system administration, network management, and security

Strong expertise in Microsoft Active Directory Azure AD/Entra ID management, Cloud Application Suites, etc.

Proficiency in PowerShell or other scripting tools for automation

Hands-on experience with Intune for desktop and device management (Autopilot, app deployment)

Experience with LAN/WAN and wireless infrastructure.

Knowledge of cybersecurity principles and incident response.

Excellent problem-solving, documentation, and communication skills

Valid Ontario Drivers License with access to a vehicle

Individuals who possess an equivalent combination of education and experience may also be considered

This is a temporary full-time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete with an anticipated end date of December 18, 2026. The annual salary range of $95,098 - $103,153.

If you are not currently an OCSB employee, you will be required to provide an appropriate, original Vulnerable Sector Police Record Check dated within the last six months before you can commence employment.

AI may be utilized throughout the selection and recruitment process.

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📌 Infrastructure Services Specialist (ISS) - Term (Quebec City)
🏢 Ottawa Catholic School Board
📍 Quebec City

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