Become an AWS Solutions Developer at Canada Life, focusing on cloud-based contact center initiatives. Leverage your expertise in Amazon Connect to enhance customer engagement solutions.

In this full time role, you will design, implement, and support innovative contact center solutions using AWS services. Collaborating with business and technical teams, you will improve customer experience while ensuring platform stability and security. Your technical skills will directly contribute to the efficiency of the Contact Center operations.

Key Responsibilities:
• Design self-service capabilities and automated workflows
• Develop and configure contact flows using AWS
• Monitor service performance and troubleshoot incidents




• Participate in Agile teams to optimize solutions
• Keep technical documentation up-to-date

Requirements:
• Degree/diploma in Computing or Software Engineering
• 3-5 years in software development and AWS environments
• Strong experience with Amazon Connect configurations
• Knowledge of CI/CD pipelines and infrastructure as code
• Effective problem-solving in production settings

Advance your career and innovate at Canada Life by enhancing customer service solutions!
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📌 AWS Solutions Developer at Canada Life (Ontario)
🏢 Canada Life
📍 Ontario