Support corporate clients as a Client Success Enablement Specialist with Morgan Stanley. Ensure productive equity compensation service management while enhancing overall client satisfaction.

In this role, you will engage with corporate clients regarding stock plan administration using the Shareworks platform. You'll be responsible for resolving inquiries and driving process improvements while maintaining high customer service standards. By applying your analytical skills, you will contribute significantly to operational performance and client trust.

Key Responsibilities:
• Serve as a technical guide for the Shareworks platform
• Lead resolution efforts for client inquiries and issues
• Optimize processes for enhanced service delivery
• Document solutions and ensure compliance
• Participate in product testing and validation tasks

Requirements:
• Associate degree in finance, business, or similar
• 1-5 years of relevant customer service experience
• Disciplined in following procedures and controls
• Strong problem-solving and analytical abilities
• Proficient with common technical tools

Excel in client relations and make a measurable impact at Morgan Stanley.
#J-18808-Ljbffr

📌 Client Enablement Specialist at Morgan Stanley (Alberta)
🏢 Morgan Stanley
📍 Alberta