Enhance customer satisfaction as a Customer Experience Specialist at TD Canada Trust in Okotoks, Alberta. Engage in a role centered on promoting banking solutions and service excellence.
This fixed-term contract provides an opportunity to connect with customers, process transactions, and advise on banking services. With 22.5 hours weekly, you will be instrumental in identifying client needs and fostering long-lasting relationships. Your ability to communicate effectively will help achieve exemplary service standards and business targets.
Key Responsibilities:
• Conduct financial transactions including deposits and bill payments
• Assess customer needs to offer appropriate banking options
• Resolve customer inquiries maintaining TD's standards
• Meet business goals through effective product promotion
• Support team dynamics and maintain a positive culture
Requirements:
• High School diploma with 1+ years of customer service experience
• Robust time management and organizational skills
• Knowledge of MS Office tools
• Strong attention to detail and initiative in tasks
• Capacity to adapt to a fast-paced work environment
Be the bridge between clients and exceptional banking experiences at TD Canada Trust.
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📌 TD Canada Trust Customer Experience Specialist (Alberta)
🏢 TD
📍 Alberta