Become an integral part of Signet Jewelers as an IT Specialist II in Markham, Canada, focusing on user technical support and system integrity.

Your role will significantly impact the efficiency and productivity of IT operations. In this position, you will deliver tier 2 support, manage user access, and maintain the security of IT systems. Your expertise in hardware, software, and networking technologies will help resolve issues quickly and enhance user experiences. Contribute to team collaboration on IT projects and documentation to support continuous learning. Key Responsibilities:

- Deliver tier 2 support for technical issues
- Manage installation and configuration of IT systems
- Monitor and troubleshoot system operations
- Assist in developing self-service knowledge base articles
- Collaborate on IT projects and compliance measures Requirements:
- 3-5 years of technical support experience
- Robust troubleshooting and problem-solving skills
- Expertise in computer software and hardware
- Familiar with PowerShell scripting
- Knowledge of IT management tools like Intune Utilize your skills to drive innovation and support user success at Signet Jewelers.

📌 Signet IT Specialist II - Markham
🏢 Signet Jewelers
📍 Markham