Step into a key leadership role at TCHC as Senior Manager, Operations. This hybrid role focuses on ensuring high-quality community safety services while leading operational excellence.

As the Senior Manager for Operations, you will oversee strategic initiatives within the Community Safety Unit, ensuring compliance and service continuity in a complex environment. You will lead a team, managing incidents, deploying resources effectively, and driving performance improvements within the operational landscape.

Key Responsibilities:
• Provide senior oversight for community safety service delivery
• Manage workforce leadership and performance accountability
• Coordinate critical incident management and response




• Develop operational strategies and monitor service quality
• Lead continuous improvement and quality assurance initiatives

Requirements:
• Advanced degree or equivalent experience in public safety
• Minimum eight years of relevant operational experience
• Experience managing in a unionized 24-hour environment
• Strong understanding of community safety protocols and policies
• Excellent leadership and negotiation skills

Bring your expertise in operations to support secure, vibrant communities with TCHC.
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📌 Leadership Position in Operations at TCHC (Ontario)
🏢 Toronto Community Housing
📍 Ontario