Enhance donor engagement at SOS Children’s Villages Canada as a Donor Loyalty Coordinator. This full-time, permanent role can be pursued in Ottawa or remotely, focusing on meaningful donor relationships.

As part of the Integrated Marketing team, your primary focus will be on keeping donors connected and engaged. Leveraging your 1-3 years of experience in a relevant call-center role equips you to conduct proactive outreach and handle donor communications effectively. Bilingual candidates are preferred; robust English skills are essential, with French being an asset. You will maintain donor records while promoting a supportive environment.

Key Responsibilities:



• Systematically respond to donor inquiries and engagement requests • Carry out welcome and loyalty calls to foster relationships • Reactivate lapsed donors through strategic communications • Ensure donor database integrity and confidentiality • Uphold professional communication standards with all interactions

Requirements: • 1-3 years in call-center operations mandatory • Post-secondary education in relevant sectors preferred • Skilled with donor management systems, such as Raiser’s Edge • Strong command of English; French as an asset • Meticulous organizational skills and capacity to multitask

Drive donor loyalty and enhance engagement in your impactful role at SOS Children’s Villages.

📌 SOS Children’s Donor Loyalty Coordinator (Montreal)
🏢 SOS Children's Villages Canada
📍 Montreal