The Department for Work and Pensions is seeking a Work Coach in South West Scotland. This integral role focuses on providing direct assistance to help individuals secure employment and financial support.

As a Work Coach, you will engage with a wide range of customers who rely on benefits like Universal Credit. Through face-to-face and digital interactions, you will deliver compassionate support, guidance, and quality advice tailored to each customer's unique situation. Your work is pivotal in promoting stability and self-sufficiency among job seekers.

Key Responsibilities:



• Guide customers in claiming Universal Credit and job-related perks • Offer tailored job search advice and resources • Comply with the Equality Act 2010 in all interactions • Establish trusting, motivational relationships with clients • Assess and manage your caseload for effective support

Requirements: • Strong communication and active listening skills • Empathy and a customer-centric mindset • Ability to assist customers in a digital landscape • Familiarity with local labor market trends • Dedication to fostering an inclusive workplace

Bring your dedication to customer service and support to the critical role of Work Coach with the DWP in South West Scotland.

📌 South West Scotland Work Coach Position (Melville)
🏢 Government Recruitment Service
📍 Melville