Company Overview

EBike Calgary & Cycle Inc. is Alberta's premier ebike retailer, dedicated to providing top-quality electric bikes and expert service. We are passionate about promoting sustainable transportation and empowering our community with innovative mobility solutions.

Job Summary

EBike Calgary & Cycle Inc. is looking for a Store Manager to lead daily operations, grow sales, and deliver excellent customer service. You will help us expand our presence and deliver outstanding service to our customers.

This position suits someone who enjoys selling and leading a team. You will work alongside staff on the sales floor, build customer relationships, and keep the store organized and running smoothly.

Responsibilities

- Lead daily store operations, including opening, closing, staff scheduling, and sales floor coverage.
- Help customers compare electric bikes, understand product features, and choose the right bike and accessories.
- Conduct product demonstrations and customer test rides.
- Follow up on inquiries, prepare quotes, and turn customer interest into sales.
- Manage inventory accuracy, receiving, merchandising, pricing, and showroom presentation.
- Coach and motivate staff to meet sales goals and provide knowledgeable, friendly service.
- Coordinate with service technicians on bike assembly, repairs, warranty matters, and customer deliveries.
- Resolve customer concerns and maintain strong relationships after the sale.
- Build business through trade shows, community events, and partnerships.
- Ability to safely lift, move and ride e-bikes.
- Regularly provide reports.
- Recruit, train,



and develop team members to foster a motivated and knowledgeable sales setting.
- Lead and supervise store activities, ensuring smooth daily operations and excellent customer service.
- Manage merchandising, pricing strategies, and inventory purchasing to maximize sales and profitability.
- Oversee Lightspeed POS, cash handling, ordering, inventory and administrative tasks.
- Develop marketing initiatives to attract customers through promotional campaigns.
- Prepare and attend trade shows and product demonstrations and test rides.
- Handle customer inquiries, resolve issues promptly, and ensure a positive shopping experience.
- Meet or exceed sales targets.

Qualifications

- Proven experience in retail management or store supervision within a fast-paced environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication skills.
- Demonstrated expertise in merchandising, pricing, purchasing, and inventory control.
- Proficiency with Lightspeed POS systems, cash handling and administrative tasks.
- Knowledge of sales management techniques and customer service excellence.
- Ability to manage budgets and handle time effectively.

Join us as Store Manager at EBike Calgary & Cycle Inc. Pay: $26.50 per hour

Expected hours: 36.0 – 40.0 per week

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Application question(s):
- Are you familiar with Lightspeed POS?
- What bike brands do you have experience selling?

Experience:
- Management: 3 years (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Store Manager – Electric Bike Retail (Calgary)
🏢 EBike Edmonton
📍 Calgary