We are seeking a dynamic and detail-oriented Administrative Assistant specializing in Dental office operations. This vital role involves providing exceptional administrative support within a busy dental practice, ensuring smooth daily operations and excellent patient experiences. The ideal candidate will be energetic, organized, and possess a strong understanding of dental and medical office procedures, including familiarity with electronic health records systems.
If you thrive in a fast-paced setting and are passionate about contributing to a positive healthcare setting, this opportunity is perfect for you!
Duties
- Manage front desk responsibilities, including greeting patients and scheduling appointments with enthusiasm and professionalism
- Answer multi-line phone systems efficiently, directing calls and providing information as needed
- Maintain accurate patient records using electronic medical records (EMR) systems such as Epic and Dentrix, ensuring confidentiality and compliance
- Verify insurance details, process claims, and handle billing inquiries to streamline patient transactions
- Assist with administrative tasks like filing, data entry, and managing correspondence to support daily office functions
- Coordinate patient flow by confirming appointments and preparing necessary documentation for dental procedures
- Support the dental team by managing supply inventories and ensuring the cleanliness of the reception area
Qualifications
- Proven experience as a dental receptionist or in a dental office environment with strong administrative skills
- Familiarity with dental software such as Dentrix and electronic medical records systems like Epic is highly desirable
- Solid understanding of medical terminology relevant to dental care
- Previous experience working in medical or dental offices with knowledge of office procedures and front desk operations
- Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally
- Strong organizational skills with attention to detail to manage multiple tasks efficiently
- Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations
Join our team where your organizational talents will help create a welcoming environment for patients while supporting our dedicated dental professionals. We value energetic individuals who are eager to contribute their administrative expertise in a rewarding healthcare setting!
Company About:
Tooth Fairy Dental on Eglinton is a general dental practice with a focus on pediatric dentistry and orthodontics services in Midtown and the Greater Toronto Area.
We proudly serve the dental needs of infants, children, teens, adults and patients with special needs.
Our mission is to provide the best quality care in a welcoming and fun environment. We take pride in our values and commitment to integrity, honesty and compassionate patient care. Our patients deserve personalized dental care that goes the extra mile to inspire smiles.