Lead the charge for SME growth as BDC's Director of Client Delivery and Advisory Services. Drive strategic consultancy initiatives while managing a dedicated team in a hybrid work environment. This crucial leadership role focuses on the successful delivery of management consulting for SMEs.
You will spearhead team development, mentorship, and oversee project execution to maximize impact. Align with regional leadership to implement strategies enhancing client satisfaction and service effectiveness. Key Responsibilities:
- Direct a team of in-house business advisors
- Champion professional growth and skill-building
- Oversee essential delivery resources and capacity
- Manage delivery consultant onboarding and performance
- Monitor project health and client satisfaction Requirements:
- Bachelor’s degree in related field; MBA is a plus
- 10+ years of management consulting experience
- Effective track record in team leadership
- Bilingual in French and English
- Availability for travel to manage regional team Empower clients and enhance service delivery while fostering a cooperative culture within BDC's Advisory Services.