Alberta Ballet is hiring a Box Office Supervisor located in Calgary. This role requires customer service proficiency, strong computer skills, and expertise in ticketing systems like Tessitura. In this full-time position reporting to the Box Office Manager, you need a minimum of two years customer service experience.

You will advise the manager on policies, manage the Tessitura database, and lead part-time staff to ensure top-tier service during performances. Solid communication is essential for addressing client needs and troubleshooting. Key Responsibilities:

- Support the development of box office policies
- Maintain and report on the Tessitura database
- Schedule and oversee the box office team
- Reconcile financial transactions accurately
- Address ticketing concerns at evening performances Requirements:
- Minimum two years of customer service experience
- Familiarity with ticketing systems like Tessitura
- Robust verbal and written communication skills
- Leadership and teamwork abilities
- Experience in a supervisory role preferred Elevate the customer experience at Alberta Ballet as you oversee box office operations in Calgary.

📌 Box Office Supervisor for Alberta Ballet (Calgary)
🏢 Theatre Alberta
📍 Calgary