9924124 Canada Incorporated is located at 10180 101 STREET NW, Edmonton, AB T5J 3S4. The company is actively seeking applicants for the role of Call centre agent – technical support. The applicant should be a self-motivated individual with excellent interpersonal skills.

The selected candidate will be expected to join and start the work at the earliest. It will be a Permanent employment or Full time job. The timings of shifts may be Day and Morning. The candidate will also have the option of working remotely.

Employer Name: 9924124 Canada Incorporated

Position: Call centre agent – technical support

No. of vacancies: 1

Salary: $31.00 hourly / 35 to 40 hours per week

Employment type: Permanent employment, Full time

Location: 10180 101 STREET NW, Edmonton, AB T5J 3S4; Remote work available

- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate will be responsible for supervising the other technical support workers in this group.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use,



performing or ensuring proper installation of cables, operating systems, or appropriate software.

Job Requirements

- The candidate should be fluent in English language.
- The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
- The ideal candidate will have at least 2 to 3 years of experience in a related industry.
- The candidate must be able to supervise 1 to 2 people.
- The candidate should be accurate.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate must be capable of acting on their own initiative.
- The candidate should have valuable judgemental skills.
- The candidate must be well-organized.
- The candidate should be a good team player.
- The candidate must be able to multitask.
- The candidate must have excellent time management skills.

Work setting

- The candidate must work for a consulting firm.

Transportation/travel information

- The candidate must be willing to travel frequently.
- The candidate has access to public transportation.

Work conditions and physical capabilities

- The candidate should be willing to work under pressure.
- The candidate must finished the work with in the given time line.
- The candidate should have an eye for details.
- The candidate will receive Free parking, Subsidised public transportation, Team building opportunities, and a Variable or compressed work week.

📌 Call centre agent – technical support (Edmonton)
🏢 Canada Job Bank
📍 Edmonton