Elevate client experiences as the Client Experience Leader at Sephora's BC-Metropolis in Burnaby. Lead various departments while ensuring a high standard of service. As a full-time Client Experience Leader, you will oversee departments such as Beauty and Haircare, ensuring all team members deliver exceptional service. This position focuses on implementing Sephora's selling model, responding to client feedback effectively, and engaging in team performance development.

Your role emphasizes innovation and event management, aligning team efforts with client expectations. Key Responsibilities:

- Supervise the implementation of Sephora's selling strategies
- Train staff in recent Client Interactive Technology
- Assist with planning and executing store events
- Coach and develop team members based on performance
- Monitor sales metrics for improvement opportunities Requirements:
- 1-3 years of experience in a similar role
- Strong written and verbal communication skills
- Proven success in team building and leadership
- Ability to understand and analyze sales performance
- Full-time commitment to the role Champion outstanding client engagement through leadership at Sephora!

📌 Client Experience Leader at Sephora in Burnaby
🏢 sephora.com
📍 Burnaby