If you’re passionate about making a real impact—growing yourself while helping others thrive and create meaningful change—this could be for you.

Redefine how you work while helping others succeed.

We’re seeking a motivated Client Success Director to champion client outcomes, foster long-term engagement, and strengthen relationships that drive growth. In this role, you’ll guide participants through world-class programs, ensuring they have the tools, resources, and support to achieve their goals — all within a flexible, remote-work structure and a performance-based environment.

About Us

LiveHappy Initiative is a transformational learning and development company operating in more than 120 countries. Through award-winning programs and proven frameworks, we empower purpose-driven individuals to align their work with their values, pursue meaningful growth, and achieve lasting results.

What You’ll Love About This Role

- Impactful Work – Help clients apply tools and resources that unlock growth.
- Performance-Based Rewards – Your consistency and results determine your earnings.
- Relationship Building – Develop trusted, long-term partnerships.
- Flexibility – Work remotely with complete schedule autonomy.
- Professional Exchange – Share and learn best practices with peers and team members.
- Growth Potential – Expand your expertise and influence.

Key Responsibilities

- Lead client success strategy to equip clients with resources and guidance for strong outcomes.
- Build and maintain trusted, long-term relationships.




- Oversee onboarding and ongoing engagement processes.
- Identify client goals to assess fit and recommend solutions.
- Gather feedback and help to improve client experience.
- Stay current on trends to enhance engagement approaches.
- Mentor and support peers through experience-sharing and training calls.

What We’re Looking For

- 10+ years of skilled experience, with 5+ in client success, account management, or relationship-focused leadership roles.
- Motivation to manage high-value relationships and achieve measurable results.
- Strong consultative communication and interpersonal skills.
- Experience with client lifecycle processes and retention strategies.
- Proficiency with CRM tools and digital platforms is a plus. (training provided)
- Based in the U.S. or Canada with reliable internet access.
- Remote work with complete schedule autonomy.
- Performance-based earnings with high-value engagements.
- Strategic ownership of client success initiatives.
- Full training provided to equip you with tools and systems from day one.
- Opportunities for professional growth in a results-focused environment.
- Structured peer collaboration through training calls.
- Access to proven frameworks and resources.

Take the Next Step

If you’re a seasoned client success leader who’s motivated to pair flexibility with impactful work, we’d love to connect.

Your Next Step Toward a Career That Fits

A quick introduction so we can explore possibilities together.

📌 Client Success Executive (Ottawa)
🏢 LiveHappy Initiative
📍 Ottawa