Drive change in customer service with Accenture Song as a Contact Center Transformation Sales Expert. Lead strategic sales engagements that harness AI and up-to-date technology. With a focus on delivering outstanding customer experiences, Accenture Song is looking for a strategic sales leader.

This role involves shaping compelling client narratives and winning strategies for large-scale transformation projects. You will lead talented teams to connect technology with operational strategy while engaging senior executives effectively. Key Responsibilities:

- Lead sales pursuits for contact center transformation opportunities
- Achieve sales objectives through effective deal closure
- Design strategies that enhance Accenture Song’s market presence




- Create compelling transformation roadmaps for clients
- Craft executive narratives showcasing strategic benefits Requirements:
- Minimum 8 years in sales capture or strategic pursuit leadership
- Proven track record of multi-million-dollar sales achievements
- Familiarity with platforms like Five9 and Microsoft Dynamics
- Expertise in executive storytelling and narrative development
- Capability to influence key decision-makers and align teams Join Accenture Song to create compelling value propositions that redefine customer engagement and service.

📌 Contact Center Transformation Sales Expert (Toronto)
🏢 Accenture
📍 Toronto