Take charge of customer loyalty at Groupe Dynamite as the Customer Loyalty Manager for GARAGE and DYNAMITE. This key role blends strategic leadership with customer retention to enhance loyalty experiences. Reporting directly to the Director of Customer Retention, you will own the loyalty program's financial and strategic development.

This position offers a great prospect to leverage your experience in CRM and analytics, driving essential insights to inform effective customer strategies and programs across brands. Key Responsibilities:

- Oversee loyalty program P&L; and strategic direction
- Define economics, reward structures, and member benefits
- Cultivate member engagement and drive revenue growth
- Analyze customer data for actionable insights
- Work closely with cross-functional teams on execution Requirements:
- 6-10 years of relevant experience in customer strategy
- Background in marketing or economics, MBA preferred
- Proven P&L; ownership and strategic planning skills
- Excellent analytical and communication abilities
- Passion for creating meaningful customer loyalty Bring innovative customer-centric strategies to life at Groupe Dynamite, impacting the loyalty landscape.

📌 Customer Loyalty Manager - GARAGE & DYNAMITE (Montreal)
🏢 Garage Collective
📍 Montreal