Join Flywheel as a Customer Success Manager focused on Perpetua in Toronto. Support eCommerce clients through strategic account management and data-driven insights to drive their success.
This hybrid role is designed for a results-oriented individual with expertise in digital advertising. You will work closely with clients to ensure maximum value from Perpetua’s solutions while fostering relationships and identifying growth opportunities.
Key Responsibilities: • Drive optimal results across a portfolio of high-value clients • Oversee client onboarding and establish strategic partnerships • Create tailored success plans aligned with client goals • Uncover upsell and partnership opportunities to enhance revenues • Serve as the voice of the client for product improvement
Requirements: • Previous experience in Customer Success in the B2B SaaS space • Solid analytical capabilities for data-informed decisions • Exceptional communication and presentation skills • Proven ability to build trusting client relationships • Adaptability in a rapidly evolving business landscape
Foster impactful client relationships and drive success in the digital market with Flywheel.