Become a Customer Support Specialist at Uline, delivering exceptional bilingual service in English and French. Build customer relationships while utilizing advanced technology. At Uline’s heart is a commitment to customer satisfaction and teamwork.
This role offers full time hours Monday through Friday at the Toronto branch, setting you up for a successful career with vital training and tools. You will answer customer inquiries effectively while creating solutions that meet their needs in both languages. Key Responsibilities:
- Manage customer orders and respond promptly to inquiries.
- Act as a product expert for customers regarding pricing and services.
- Establish relationships with customers through phone, email, and chat.
- Identify customer needs and suggest Uline's best products.
- Support customers in navigating the ordering platform online. Requirements:
- High school diploma; bachelor’s degree preferred.
- Fluent in both English and French, spoken and written.
- Strong problem-solving and communication skills required.
- Previous customer service experience is beneficial but not required.
- Eagerness to learn and support customers. Support our customers’ needs and thrive in a growth-oriented role with Uline.
📌 Customer Support Specialist English French Uline (Toronto)
🏢 Uline
📍 Toronto