Become a Customer Technical Support Engineer with Mold-Masters in Georgetown, Ontario, where you'll ensure the reliable operation of advanced injection molding technologies. Offer expert troubleshooting and support for hot runner systems. This position requires a degree in Engineering or related disciplines, along with 2+ years of technical support experience.

Your role centers on helping customers optimize their use of molding equipment through direct assistance and insightful problem-solving. Be part of a collaborative environment that promotes continuous improvement and a culture of learning. Key Responsibilities:

- Provide effective diagnosis and troubleshooting support
- Advise on process development and optimization strategies




- Conduct remote diagnostics and guide installations
- Work closely with engineering and service teams
- Ensure CRM records for service cases are accurate Requirements:
- Engineering degree or equivalent experience
- Minimum of 2 years in a technical support role
- Expertise in electromechanical systems troubleshooting
- Knowledge in injection molding technologies preferred
- Solid communication and organizational skills Utilize your technical acumen to enhance customer satisfaction and support Mold-Masters in delivering exceptional molding solutions.

📌 Customer Technical Support Engineer Role (Georgetown)
🏢 Hillenbrand
📍 Georgetown