Drive innovation in CRM as the Director of Enterprise Systems at SugarAI. This role combines strategic leadership with hands-on execution in a hybrid work environment.

Reporting to the VP, IT, you will modernize integration architectures and ensure operational effectiveness across SugarAI. Your leadership will guide the Business Systems team during transformation, establishing a robust integration strategy and governance model. You will also harness AI capabilities to enhance workflows and system performance, clarifying processes for better results.

Key Responsibilities: • Lead the Business Systems team and drive cultural change • Administer and configure Sugar’s CRM platforms • Define and implement integration strategies for operational efficiency • Establish data governance and system ownership principles • Implement AI automation for improved operational processes

Requirements: • 10+ years in business systems or IT leadership • Minimum 3 years of team management experience • Solid knowledge of CRM administration and data models • Proficient in SaaS integration and strategies • Proven ability to lead and modernize systems

Join SugarAI to redefine CRM systems integration with cutting-edge technology.

📌 Director of Enterprise Systems at SugarAI (Prince Edward Island)
🏢 SugarAI
📍 Prince Edward Island