Drive innovation in CRM as the Director of Enterprise Systems at SugarAI. This role combines strategic leadership with hands-on execution in a hybrid work setting. Reporting to the VP, IT, you will modernize integration architectures and ensure operational effectiveness across SugarAI.

Your leadership will guide the Business Systems team during transformation, establishing a robust integration strategy and governance model. You will also harness AI capabilities to enhance workflows and system performance, clarifying processes for better results. Key Responsibilities:

- Lead the Business Systems team and drive cultural change
- Administer and configure Sugar’s CRM platforms
- Define and implement integration strategies for operational efficiency
- Establish data governance and system ownership principles
- Implement AI automation for improved operational processes Requirements:
- 10+ years in business systems or IT leadership
- Minimum 3 years of team management experience
- Strong knowledge of CRM administration and data models
- Proficient in SaaS integration and strategies
- Proven ability to lead and modernize systems Join SugarAI to redefine CRM systems integration with cutting-edge technology.

📌 Director of Enterprise Systems at SugarAI (Quinte West)
🏢 SugarAI
📍 Quinte West