Join Sunshine Village as an E-Commerce and Guest Services Coordinator, where your focus on customer experience drives our e-commerce efficiency. Engage with guests through multiple channels and support seamless operations. This dynamic position requires overseeing e-commerce transactions and coordinating with guest services.

You will manage inquiries, monitor product eligibility, and process refunds effectively. Build relationships and ensure every guest feels valued and welcomed. Key Responsibilities:

- Oversee administration of e-commerce sales processing
- Manage inquiries for both E-Commerce and Guest Services
- Facilitate all customer refund and issue resolution
- Supervise printing of season passes and payment recovery
- Assist guests with ticket purchases in-person or online Requirements:
- Background in guest services with cash handling experience
- Robust detail orientation and time management skills
- Proficiency in computer systems and data entry
- Excellent communication and interpersonal capabilities
- Ability to prioritize tasks independently Enhance guest interactions and streamline e-commerce functions at Sunshine Village.

📌 E-Commerce and Guest Services Expert (Banff)
🏢 Sunshine Village
📍 Banff