Elevate your career as a Technical Support Specialist with Atlas Copco, providing essential support and training solutions in a hybrid work model out of Edmonton, Alberta. Focus on resolving technical issues and enhancing team training materials. This key role, situated within the Technical Support team, involves managing incoming requests and maintaining critical databases.

You will train and mentor Field Service Technicians, develop yearly training programs, and analyze product issues effectively. Building and maintaining skilled relationships with distributors is also a vital aspect of this job. Key Responsibilities:

- Deliver technical support to field technicians
- Utilize ticketing systems for support management
- Report and analyze product issues
- Develop training materials and plans
- Ensure RMA requests are properly communicated Requirements:
- Expertise in air compressors or related products
- Technical degree or similar qualification
- Effective communication with team members
- High level of computer literacy
- Willingness to travel within Canada Leverage your technical and training skills at Atlas Copco to make a significant impact in Edmonton.

📌 Edmonton Technical Support Specialist Role
🏢 Atlas Copco Group
📍 Edmonton