Reporting to both the VP, Growth & Go-to-Market, Head of Behavioral Insurance Canada and the Head of Product and Pricing, Individual Insurance Canada, the individual will provide diverse and advanced administrative support. In addition, the incumbent will utilize technical and business knowledge, company policies and practices and overall organizational awareness to support and communicate on behalf of executives.

Position Responsibilities:

- Within established guidelines, provides advanced administrative support to executives, proactively managing details and taking action whenever appropriate.
- Manages assigned projects and priorities, ensuring tasks are completed accurately and within established timelines.
- Facilitates effective communication between executives and a broad range of internal and external stakeholders.
- Coordinates and delegates follow-up actions related to executive commitments, monitoring progress and keeping the executive informed of key updates.
- May prioritize telephone calls and meeting requests, responding whenever possible using judgment on potentially urgent matters.
- Prioritizes and summarizes contents of incoming materials, e.g. mail, reports, articles, competitor packages requiring knowledge of operations, an understanding of pertinent individuals involved, protocols, actions required, timelines, signature authority required, compliance and regulatory mandates.
- Schedules meetings and prepares agendas.
- Provides day-to-day office coordination and serves as a key resource for staff, addressing operational and administrative needs as they arise.
- Regularly interacts with other internal and external executives to obtain and furnish information.
- Uses a variety of applications and tools to prepare reports, spreadsheets, presentations, and other skilled documents.
- Arranges and coordinates travel and meeting schedules, including travel agendas and meeting schedules.
- Completes expense reports and maintain detailed records of expenses.




- Works with others to ensure efficiency of the administrative and support functions.
- May oversee or collaborate on special projects or initiatives.

Required Qualifications:

- Bachelor's degree preferred
- High School diploma and advanced secretarial certificate
- 7 plus years of related secretarial or administrative assistant experience
- 5-7 years of related experience
- Proficiency in all MS Office applications
- Broad understanding of the organization’s policies and practices Competencies:

Competencies:

- o Activity Coordination
- o Business Partnering
- o Prioritization
- o Service Delivery Effectiveness

Troubleshooting/Technical Support Decision Authorities:

- o Prioritizing meetings, calls and situations for executive review
- o Improving administrative business practices to increase effectiveness

When you join our team:

- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です





マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

Referenced Salary Location

CAN, Ontario, Toronto, 250 Bloor Street East

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$55,125.00 CAD - $91,875.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Executive Assistant (Toronto)
🏢 Manulife group
📍 Toronto