Drive innovation in customer engagement as a full time AWS Connect Developer with Canada Life. Focus on crafting advanced cloud-based contact center solutions that enhance client experiences.

As a valuable member of our Canada Technology team, you will create, implement, and support Amazon Connect solutions tailored to business needs. Partner with fellow professionals to deliver secure, scalable systems that prioritize customer satisfaction while optimizing performance and reliability.

Key Responsibilities: • Design, develop,



and support contact flows within Amazon Connect • Develop functional integrations using AWS services like S3 and Step Functions • Build and maintain automation capabilities and workflows • Participate in continuous improvement through Agile methodologies • Troubleshoot and resolve integration and operational issues

Requirements: • Post-secondary degree in a tech-related field • Minimum of 3 years software development experience • At least 2 years working with Amazon Connect • Hands-on experience with AWS and contact center technology • Familiarity with CI/CD and DevOps practices

Utilize your expertise to enhance contact center capabilities and deliver value to customers at Canada Life.

📌 Full-Time AWS Developer at Canada Life (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg