Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY:

The Housing Caseworker renders direct casework and conducts assigned group work to assist clients within The Salvation Army-Crossroads Residential Services policies and programs. The Housing Caseworker also provides supervision and support for clients at Crossroads Transitional Living programs and is part of the Case Management Team for Crossroads Residential Services.

ACCOUNTABILITIES

1. 1. Casework Accountabilities & Client Support
- - Under the direction of the Director of Housing Services or designate, works with clients in exploring and maintaining suitable, appropriate, and affordable housing options (housing stabilization and eviction prevention focus).
- - As part of the Intake Committee, assesses clients' suitability to the program.
- - Develop a realistic and well-documented case plan with the clients, focusing on barriers to housing, SMART goals, early eviction prevention, and community referrals and supports.




- - Builds relationships with community property management companies and private landlords to support the clients and the program. This work includes, among other things, being informed and exploring the rental market, advocating and being a liaison for clients, connecting clients with potential landlords and supporting both parties with the goal of successful housing, viewing potential rental options, etc.
- - Supports property management companies and clients with rental applications and tenancy issues due to behavioural matters and clients' barriers to stable housing.
- - Supports clients transitioning from the shelter into the transitional living program (e.g., tour of the building, intake forms, explanation of program guidelines and expectations, service agreement).
- - Orientates clients with the building rules and regulations (as defined by the property management companies or Crossroads programs).
- - Completes discharge processes when clients are discharged from the transitional living programs (discharge form, exit survey, follow-up plan).
- - Casework duties, including analysis of data, formulation of housing stabilization plans and supports (in consistency with The Salvation Army - Crossroads Residential Services policies), identifying barriers and supporting clients to achieve safe, realistic, and reasonable goals, provision of ongoing support and community referrals, interpersonal conflict resolution, advocacy services, early eviction prevention plans,



among others.
- - Builds and maintains a therapeutic workplace with clients. If necessary, confront in a therapeutic manner to de-escalate tensions and resolve conflict. Documents clients' observations along with actions taken by the Caseworker.
- - Ensures the psychological needs of residents are being met through programming, individual counselling, etc.
- - Attends and facilitates case conferences with the Case Management Team.
- - May chair monthly (or as needed) planning meetings for clients and other support workers.
- - Plan and conduct monthly house meetings with residents.
- - May support clients with appointments (medical, counselling, etc.).
- - Supports residents in gaining life skills by ensuring they follow up with their chores.
- - Provides statistical and evaluative information to management and funders.
- - Supports the efforts made to meet the client's spiritual needs and cultural practice by working with the Spiritual Care team.
- - In coordination with the Spiritual Care team, may support and planning, development and delivery of social enterprise projects with residents.
- - Maintains an active interest in all phases of the residential program and suggests improvements to the same.

- 2. Case Management

- - Provides responsible case management services for all program participants (clients in their caseload).
- - Meets and interviews clients to complete intakes, develop case plans and establish goals, monitor progress, and provide ongoing support.
- - Conducts individual counselling sessions, keeping records as to the nature of each session. Make self-available to other clients as required.
- - Records and maintains case plan documentation. All documentation should provide objective informatio

📌 Housing Case Worker (Part time) (Saskatoon)
🏢 Salvationarmyca
📍 Saskatoon